The software you are using would not have the toolbox option, you would be using the newer software and drivers so you should be using the hp printer assistant. this should be located on your desktop, it is the deskjet 1000 printer icon.. Hp printer driver downloadhp printer software does not open for windows and mac os hp printer software does not open, how to update install and fix hp printer software does not open erro code and troubleshooting. I have a hp printer, copier, fax, scanner all in one printer. everything works but the scanner. the message says "make sure the feature is open..
If you do set a static ip address on the printer, you will have to run the update ip address utility again to update the software with the new address. if the update ip address program is not available on your computer or did not run successfully, download and install the hp print and scan doctor, select your printer, then click next, then fix. Learn about hp laptops, pc desktops, printers, accessories and more at the official hp